Patient Financial Services Director job, NC

A 300 bed community facility located about 45 minutes from Greenville, NC and about 50 minutes from Raleigh has a need for a Patient Financial Services Director to join their team.


The Patient Financial Services Director is responsible for the oversight, leadership and direction of Receivables Management for all inpatient, outpatient and physician services provided by Wilson Medical Center. This position develops, leads and implements processes and strategies for the entire accounts receivable claims processing, and credit and collections functions including insurance and self-pay collections, denial management and follow up, customer services, EDI processing which consists of claim editing, claim submission, cash posting and credit resolution. The Director develops and implements policies and procedures that guide or support the service, and facilitate and drive continuous process improvement. The Director works in a highly collaborative manner with (matrixed/linked/home team) departments interacting extensively with both internal and external customers including but not limited to Patient Access, ancillary services, Directors, Hospital administration, third party payers, regulatory agencies, other health care institutions, vendors, patients and families to build relationships and achieve results. The Director serves as a key promoter of Patient Receivables, to meet and exceed the needs of its customers and; champion change; demonstrate financial acumen; set and achieve shared outcomes; facilitate a collaborative patient receivables team that provides customer -friendly services to patients, payers and other customers.


Graduation from a college or university with a baccalaureate degree (Master’s degree preferred) in a business related major.

Five (5) years of acute care hospital or health system billing/collection experience required.

For Profit experience required.

Our vibrant community, with its award-winning revitalized downtown, offers festivals, outdoor concerts, historic walking tours, porch tours and events for the whole family. Within the County there is fishing, hiking, boating, great golf antiquing and historic sites. A large lake nearby covers 2183 acres of water, 1850 acres of land and is host to many triathlons and boat racing events. A mild climate is a favorable factor in the life of here. The annual average temperature is 60.8 degrees. There is little or no snowfall in winter and summer nights are usually pleasant. The City has a population of approximately 42,000 and the county population is approximately 72,000. New subdivisions in the suburbs are constantly being developed, therefore population in these areas is growing more rapidly than that in the inner city. We are about 45 minutes east of Raleigh and about 45 minutes west of Greenville and only about 100 miles from the Coast!!

Salary range starts out at $108,472.

If interested, please contact

Tina Roberts, President
588 Sutter Street, Suite 349
San Francisco, CA 94102
(415) 770-1200

(415) 684-2526

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