A 300+ bed hospital located on the Eastern seaboard of CT has a need for an Administrative Manager for Outpatient Radiology and Women’s Breast Center.
The Administrative Manager of Outpatient Radiology and The Women’s Breast Centers reports to the Departments Executive Director. They are directly responsible for managing the operations of all outpatient imaging services and radiology departments and the Women’s Breast Center services at the Health Center, outpatient centers, and Radiology Central Scheduling, provided by the Department of Radiology. In collaboration with the Hospital Foundation, develops and manages relationships with non-profit agencies and government entities that provide financial support to women’s health and breast cancer programs including the Breast Cancer Alliance, CT Affiliate of the Susan G. Komen Foundation, the CT Department of Health. This position ensures quality service and compliance with State, Federal, JC, ACR, MQSA and other associated accreditation agencies’ regulations; adherence to departmental and hospital policies and procedures; promotion of hospital’s mission and values.
MAJOR ACCOUNTABILITIES/CRITICAL RESPONSIBILITIES:
- Direct, coordinate, and oversee the daily activities of all ambulatory operations of the Women’s Breast Center and Radiology Department, outpatient centers Authorization, Central Scheduling, and the Early Detection Program including all modalities and services, to ensure efficient operations, quality and timely results reporting, and superior, consistent customer service.
- Leads the initiative for writing and receiving grants from public and private sources to ensure maximum support for breast screening
- Ensure the CBCCEDP program meets all performance indicators.
- Establishes overall priorities for all department functions and activities, and assigns responsibilities among staff, Leads, and CSO Manager to ensure the smooth operation of all outpatient imaging sites.
- Responsible for approximately 75 plus FTE’s
- Assist with the development of capital, expense, and labor budget for the cost centers through effective planning for service growth, staffing and equipment needs, benchmarking, documentation of workflow, revision and creation of job descriptions/roles, within the Outpatient Radiology Departments and the Women’s Breast Center.
- Organizes and conducts radiology outpatient staff meetings to ensure proper interdepartmental and system wide communications.
- Is familiar with all technical aspects of the department and facilitates equipment repairs and preventative maintenance. Invokes cost saving programs when feasible while maintaining high quality.
- Implements and plans programs that ensure new personnel orientation checklists and annual competency. Conducts yearly evaluations of directly supervised staff in accordance with TSH Human Resources policies.
- Maintains records and statistics which quantify workload, and which may be used in departmental quality improvement projects. Prepares reports on data as needed.
- Develops and implements site service standards that meet the needs of patients, members, and visitors and support the mission and values of the health system.
- Implements service standards measurements and surveys that assessed quarterly identify areas for improvement.
- Collaborates with administrative leadership to develop strategic and operational plans for assigned clinical service line/ departments. Communicates and evaluates effects of same.
- Establish and maintain strong/positive relationships with referring physicians and their office staff, vendors, and other department staff throughout the hospital in order to promote services, address critical issues, attract and retain customers, and ensure communication of new technologies/services, successes, improvement initiatives, and department needs.
- Interaction, management of work flows and exchange of volume data between SHIP employees and Radiology.
- Oversee MQSA program and other ACR, NAPBC, and FDA regulated documentation as it pertains to all Radiology Department modalities and the Breast Center (staff and Radiologists credentials, QA/QC testing, ACR accreditation/re-accreditation, etc.).
- Ensure compliance with regulatory agencies such as, JC, ACR, MQSA, and other regulatory agencies as required.
- Manage customer service and service recovery efforts as necessary; train and oversee staff to handle situations directly and appropriately.
- Ability to: Interact professionally with client community and be committed, helpful, responsive and effective in supporting organizational missions. Performs other related duties as assigned or requested in order to maintain a high level of service. Effectively educate and motivate staff at all levels.
- Bachelor’s degree preferred.
- RT required- Radiology technologist registry required.
- Minimum of 10 years of clinical experience in the field of radiology is preferred.
- Prior management/leadership experience is required.
- High level of competency with computers, the Internet, and computer software such as MS Office or equivalent is required.
- Excellent analytical, organizational, communication, interpersonal and public speaking skills are required.
- Facilitating presentations to large audiences and varying levels of an organization is required.
- The ability to work with individuals at all organizational levels, particularly peers, team members, other departments, patients, and the community is required.
- Experience with Performance Improvement programs .Competency with statistics and statistical analysis is preferred.
This city in New England is made up of approximately 45 distinct neighborhoods, including two historic districts. It is considered the safest city in New England and the 11th safest city in the United States. Commuter trains come into the city from all points between New London, CT to the east of New York (Grand Central Terminal) to the south. The Town Center boasts 130 shops and restaurants and there are 118 unique street level stores in each of the neighborhoods. There are more than 85 restaurants, four major hotels and 18 movie screens. It has three parks, some with beaches, marina, tennis courts, softball fields, horseshow pits, playgrounds, skating rink, picnic areas, fishing, and more. Science and nature lovers can enjoy the Museum & Nature Center. A nearby town is home to over 144,000 residents, 1,300 acres of public land for parks, 13 officially delineated neighborhoods across 16 square miles of land. Landscapes, highways, and communities define the neighborhoods. The town offers a wealth of attractions: majestic shoreline parks, fascinating museums, regional baseball, hockey, and festivals and national musical acts and performances.
To express interest in this job opportunity, contact
Tina Roberts, President
JONATHAN CHASE EXECUTIVE SEARCH
588 Sutter Street, Suite 349
San Francisco, CA 94102
(415) 770-1200 (415) 684-2526